Imagine a scenario where an intruder has entered your home and you’ve hidden in a locked bathroom. The sounds associated with calling 911 – specifically the sound of your voice as your speak to the responder – may be your undoing. What if you could silently text with a responder at 911?
Imagine you have a speech disability such as stuttering which makes it hard for people on the other end of the line to understand you. A call to 911 in a life threatening emergency may waste valuable time as the responder attempts to understand you. What if you could text with a responder at 911 to clearly get your message across?
Text-to-911 is a service that is becoming available in more locations across the country. The Federal Communications Commission (FCC) strongly urges people to always voice call 911 if they are able, especially since text-to-911 is not available in all communities. The FCC publishes a list of communities that currently support text-to-911 capabilities.
The benefits of being able to text 911 when unable to place a voice call is an exciting new prospect in emergency services in our country. Keep your eyes open for this service in your own community.