Do you backup all of your computer files and data? Most likely your IT department has some plan for keeping files backed up. In fact, your business continuity plan (if you have one) probably has some notes regarding IT and backing up files. That’s great. It really is.
But what if your employees need to evacuate the building or can’t get to work because of a natural disaster. They leave their laptops there. Their desktop computers are left too. They leave their paper files on their desks. Maybe you’ve even been diligent enough to send your paper files to a records management or document storage company. That’s great. But people have current papers on their desks. Current files on their computers.
If you can’t get back in to your building for an extended period of time, even if it’s just a week or two, what is your plan for your data and papers that have been left in the office? Papers and laptops and desktops and phones are all safe and will be there when you’re able to get back in the building, but what do you do for the week or two or more when no one is allowed to access the building?
What if you’re out of the building for 6 months? You have to buy your employees new laptops, desktops, phone lines. Maybe your business impact analysis and/or business continuity plan covers these types of costs. It should. And if it does, good for you. But also make sure that you’ve got some plan for how you will deal with people having to set up new computers, retrieve files, emails, client contacts, current contracts, projects, and documents. You get the point. This is the type of situation where, unless you’ve lived through it, you don’t even think to include something like this in a business impact analysis and/or business continuity plan.
Continue to follow us to reflect on other issues you’ve probably never considered for your business impact analysis and business continuity plan.